FREQUENTLY ASKED QUESTIONS
Here you can find answers to your most frequently asked questions. We also added a few additional questions with answers which we think are also important. If you cannot find the answer to your question, please send us an email!
Once you contact us by phone, we will ask you a few main questions:
– How can we help you? (What service are you interested in?)
– Where from and where to, do we need to transport or move the things, cargo?
– When do you require the service?
– Explain in a detailed manner or provide a photo of everything you require to transport, move or dispose.
– Can our managing director come to assess the works required and when? (This happens when there is a big project at hand or there is a need of unconventional problematic solutions to find, which are not possible to do over the phone).
We work all throughout Lithuania and have our own warehouses suitable for storage in Kaunas, Vilnius and Klaipėda. We also provide our removal and transporting services to and from Latvia, Estonia, Poland on the regular basis. We can help you with storage in Latvia, Estonia and Poland.
We have been providing services professionally for over 6 years. Furthermore, our team is comprises of members with even more extensive experience. We are a leading company in Lithuania, and this has created an obligation for us to provide services orientated towards you and to meet your expectations.
Yes, we provide services at various times convenient for you. Though, we have to inform you that you can only book services at the times listed below:
Monday- Friday, 8am to 8pm.
Saturday, 8am to 2pm.
We always take responsibility and offer you the best options available in order to protect your property. If you follow our guidance and recommendations – you are covered by our insurance policy, which will compensate you within 2 to 4 weeks in the unlikely event of an accident.